Leadership

Double Time vs Overtime vs Time and a Half – How the 3 Differ

Time equals money, but time is also delicate to all workers. There are federal laws regarding overtime pay outlined in the Fair Labor Standards Act (FLSA), but they are fairly limited. Many states in America have additional overtime laws in place. For example, California’s general overtime provisions are very broad and detailed. According to the …

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75 Helpful Customer Service Performance Review Phrases

Help your employees know how to operate at their best by teaching them in reviews rather than criticizing them. Check out these helpful customer service performance reviews to start the conversation and help your company improve. Customer Service Representatives with Superior Qualities John goes above and beyond what customers need, helping to ensure our customers …

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12 Types of Extrinsic and Intrinsic Motivation Techniques to Use in the WorkPlace

There are key differences between extrinsic and intrinsic motivation, and these forms of motivation explain why people do the things they do. What is it that drives our behaviors? While both these forms of motivation are important, it is important to understand what each form is and how it works for the individual. When we …

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7 Best Answers to “What Are You Passionate About” Interview Question

There are many different questions you may be asked in an interview, and there’s no way to know all of the questions ahead of time. However, questions such as “What are you passionate about?” are asked frequently across all kinds of different industries. When it comes to preparing for an interview, it’s helpful to find …

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11 Best Answers To “If You Were An Animal What Would You Be?” in an Interview

If you’ve been to a lot of interviews, you’re probably used to hearing some of the same questions over and over again. Every once in a while though you may encounter a question you’ve never been asked in an interview before. One question that tends to throw people off in an interview is “If you …

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20 Most Effective Faciliation Skills for Group and Meeting Leaders

Meetings can serve as great opportunities to share ideas, solve problems, and make decisions with the collective intelligence of a group. However, managers are often the major contributors to meeting process dysfunction. Skills are needed to run meetings properly. Meetings can either be productive for teams that work well together, or they can be a …

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12 Keys to Creating the Perfect Agile Work Environment

Work environments are changing rapidly. In line with rising real-estate costs, more and more companies are making the decision to move away from traditional work environments in which employees are assigned specific desks, instead opting for a more flexible and agile approach to workplace design. But what exactly is an ‘agile’ work environment, and would …

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